Hey there! At Atrendyoutfitzone, we’re not just another online store—we’re a team of fashion enthusiasts who genuinely care about your experience. Ever since our founder, Maria, started this journey from her tiny apartment in Bogotá, one thing hasn’t changed: we read every single email. Yep, even the ones with typos at 2 AM.
Got a question about sizing? Need styling advice for that big event? Or maybe you just want to share how much you love your new jacket (we live for those emails!). Here’s how to reach us:
Here’s the thing—we’re obsessed with feedback. When Carlos from Medellín suggested adding more plus-size options last year? We tripled that section within a month. That’s why we’d love to hear your thoughts, even if it’s just to say hi. Pro tip: Mention "avocado toast" in your subject line, and our customer service lead (who’s a brunch fanatic) might just include a surprise discount code.
Live Chat Alert: Prefer real-time help? Look for the chat icon in the corner—our team’s online Mon–Sat, 8am–8pm. Fun fact: Our fastest response time was 47 seconds (thanks, Juan Pablo!).
P.S. If you’re ever in Bogotá, visit our showroom! We’ll give you a tour and probably convince you to try our infamous "arepa test"—if you can eat one without dropping crumbs on our samples, you get 10% off. It’s harder than it sounds.
