We are committed to delivering your carefully curated fashion selections with efficiency and care. Every order is processed through a meticulous quality check before being securely packaged to ensure your items arrive in pristine condition. Whether you're updating your wardrobe with timeless classics or exploring contemporary trends, our team prioritizes swift handling to get your selections to you as seamlessly as possible.
Our logistics network is optimized to accommodate both domestic and international shipments, with a focus on minimizing transit times while maintaining the integrity of your purchases. From casual staples to sophisticated ensembles, each item is treated with the utmost attention to detail throughout the shipping journey.
Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and public holidays. Once dispatched, delivery timelines vary based on your location and selected shipping method. Domestic shipments generally arrive within 5-7 business days, while international deliveries may require 10-20 business days depending on customs clearance procedures.
During peak seasons or promotional periods, processing times may extend slightly due to higher order volumes. Rest assured, we proactively monitor all shipments and will notify you immediately if any unexpected delays occur.
We offer transparent and competitive shipping rates to ensure accessibility without compromising service quality. Our shipping options are structured as follows:
Shipping costs are automatically calculated at checkout based on your order total and destination. For expedited shipping options or special requests, please contact our customer service team prior to placing your order.
We currently ship to most countries worldwide, including all 50 U.S. states, Canada, the European Union, the United Kingdom, Australia, and select Asian territories. Unfortunately, we are unable to deliver to certain regions due to logistical constraints or regulatory restrictions, including but not limited to embargoed countries and remote islands.
During checkout, our system will automatically verify whether we can deliver to your specified address. If your location appears unavailable, we recommend checking for potential typos or contacting our support team for assistance with alternative delivery solutions.
Once your order ships, you'll receive a confirmation email containing your tracking number and a direct link to monitor your package's progress. Our system integrates with major carriers to provide real-time updates on your shipment's status and estimated delivery date.
For convenience, you can also access tracking information by logging into your account and viewing your order history. If you encounter any discrepancies in tracking data or haven't received updates within 48 hours of shipment notification, please reach out to our customer service team for investigation.
While we strive for flawless delivery, occasional delays may occur due to unforeseen circumstances such as extreme weather, customs inspections, or carrier logistical issues. If your package hasn't arrived within five business days of the expected delivery date, please first check the tracking information for any alerts.
For unresolved issues, our dedicated support team at [email protected] will promptly assist with tracing your shipment or initiating a resolution process. We recommend contacting us within 30 days of the original shipment date for optimal assistance with delivery concerns.
International shipments may be subject to customs fees, import taxes, or other charges imposed by the destination country. These fees are the responsibility of the recipient and are not included in our product prices or shipping costs. The amount varies significantly depending on your local regulations and the declared value of your order.
We recommend checking with your local customs office prior to ordering if you're uncertain about potential charges. All international packages include the necessary commercial invoices with accurate product descriptions and values to facilitate smooth customs clearance. Please note that we cannot underdeclare values or mark shipments as gifts to avoid duties, as this violates international trade laws.
