Shipping & Returns

We want to provide an excellent customer experience, so the Outlet Store will have the same . However, we also want to keep these prices as low as possible, so there are some differences in service levels from the Main Store.

Outlet Store ships only once or twice a week, typically packing on Tuesday nights and dropping off on Wednesdays, but subject to change. 

Outlet Store provides free US return labels for exchanges or store credit. If you return for a refund, you'll have to pay the cost of the label (it will be deducted from your refund), or use your own label.

Our Outlet Store offers 3 tiers based on their condition:

• Irregular: These have minor defects or signs of use, but are still very presentable. If you get it and it's not acceptable to you, we'll cover your return shipping to upgrade to a higher tier. 
• Flexpoint: With all leather shoes, normal creasing occurs at the shoe's flexpoint, almost immediately upon trying on.
• New (no box): Many pairs are only here because the original branded box was damaged in shipping. The shoes are in brand-new condition. 

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The Product

From black-tie affairs to a day at the office, this shoe fits the bill with its minimalist detailing. The Zetone was also designed to meet US Department of Defense uniform regulations. With a smooth and uninterrupted flow from lace to tip, the Zetone makes any outfit - and the man wearing it - look instantly more distinguished. Versatile for day and night, you’ll feel comfortable traveling, working, or playing in this classic design. Like all Carets, they're made in a zero-drop style with beautiful craftsmanship for maximum comfort and an elegant appearance.